Privacy Policy
At Dalwhat Garage, we respect your privacy and are committed to safeguarding any personal information you provide when visiting our website or contacting us.
Who We Are
Dalwhat Garage is an independent vehicle repair centre located at High Street, Moniaive (Thornhill), Dumfriesshire, DG3 4HN, in South West Scotland. We offer a trusted, friendly service, providing MOT testing, vehicle servicing, diagnostics, tyre fitting, brakes, exhaust and battery work, welding and general mechanical repairs. We are known for our knowledgeable, honest and fairly priced service, serving both local residents and motorists passing through the area.
Information We May Collect
When you contact us or use our services, we may collect:
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Your name and contact details (email address, telephone number)
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Vehicle make, model, registration, and a description of your service or repair requirements
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Appointment bookings, MOT requests or tyre fitting details submitted by you
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Non‑personal usage data via cookies (e.g. IP address, browser type, visit duration) to monitor website performance and enhance user experience
All personal data is collected only when voluntarily provided by you during enquiries or when booking services.
How We Use Your Information
Personal data is used for the following purposes:
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To respond to enquiries, provide quotations and arrange bookings for MOT/testing/repairs 
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To liaise with suppliers, subcontractors, or authorities only as necessary to fulfil requested services
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To improve our customer service, record keeping and website functionality
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To maintain clear records for warranty, service history or regulatory compliance
We do not sell or lease your personal data to third parties. Any disclosure is strictly limited to what is necessary to fulfil service obligations or to comply with legal requirements.
Data Security
We implement appropriate technical and organisational measures to guard your data against unauthorised access, loss or misuse. While we take all reasonable steps, no system is completely infallible.
Cookies
Our website may use cookies for performance analytics, user preference retention, and service improvement. You may disable cookies via your browser settings, though this may limit certain site features.
Your Rights
Under data protection legislation, you have the right to:
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Access the personal data we hold about you
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Request correction of any inaccuracies
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Request erasure or restriction of processing
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Object to processing where applicable
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or your data rights, please get in touch:
Dalwhat Garage
High Street, Moniaive (Thornhill), Dumfriesshire, DG3 4HN
01848 200 216